Terms of service
Terms of Service
Effective Date: 22 August 2026
Welcome to ROYAL ROKA. By accessing or purchasing from our website, you agree to the following Terms of Service.
1. Products & Information
We sell lifestyle products including watches, bags, wallets, perfumes and other fashion accessories. We make reasonable efforts to ensure that product descriptions, images, prices and availability are accurate. Minor differences in colour or appearance may occur due to screen settings.
2. Orders
An order is considered accepted only after confirmation by ROYAL ROKA. We reserve the right to cancel or refuse an order in cases such as incorrect pricing, product unavailability, suspected fraud or incorrect customer information.
3. Pricing & Payment
All prices displayed on our website are in Indian Rupees (INR) unless stated otherwise. Payment must be completed through the payment methods available on our website.
4. Shipping & Delivery
Orders are shipped to the address provided by the customer. Delivery times may vary depending on location, courier availability and circumstances beyond our control.
5. Returns & Refunds
Returns, exchanges and refunds are subject to our Return & Refund Policy. Customers must follow the applicable return procedure and conditions mentioned in that policy.
6. Customer Responsibility
Customers are responsible for providing accurate name, mobile number, email address and delivery information. ROYAL ROKA is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.
7. Intellectual Property
All content on the ROYAL ROKA website, including logos, images, text, graphics and designs, belongs to or is used by ROYAL ROKA and may not be copied or used without permission.
8. Limitation of Liability
ROYAL ROKA will not be responsible for delays, losses or service interruptions caused by circumstances beyond our reasonable control, including courier delays, technical issues, natural events or government restrictions.
9. Changes to These Terms
We may update these Terms of Service from time to time. The updated version will be published on our website.
10. Governing Law
These Terms of Service shall be governed by the applicable laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in Rajasthan, India, subject to applicable law.
11. Contact Us
ROYAL ROKA
📧 royalroka580@gmail.com
📞 +91 70149 94808
📍 Khairthal, Rajasthan, India